Frequently Asked Questions

Help Center

Frequently Asked Questions

Find answers to common questions about Nyarna, our courses, study abroad programs, and more

FAQ illustration
General

What is Nyarna?

Nyarna Digital Institute is an online learning platform committed to providing affordable, high-quality education for Myanmar youth. We connect students with cutting-edge teaching techniques, materials, and certifications from leading educational institutions worldwide.

General

How do I create an account?

You can create an account by clicking on the "Login" button in the header and then selecting "Registration". Fill in your details and follow the verification process to activate your account.

Courses

What types of courses are available?

We offer a wide range of courses across various subjects and disciplines. Our courses are designed by expert instructors and cover everything from professional development to academic programs. Browse our course catalog to see all available options.

Courses

Can I enroll in multiple courses at once?

Yes, you can enroll in multiple courses simultaneously. There are no restrictions on the number of courses you can take. However, we recommend managing your course load to ensure you can fully engage with the material.

Study Abroad

Which universities do you partner with?

We are the official Myanmar representative of North-Chiang Mai University, Thailand, and a certified agent of YPC International College, Malaysia. We also have partnerships with other leading educational institutions globally.

Study Abroad

What support do you provide for study abroad programs?

We provide comprehensive support including application assistance, visa guidance, enrollment help, and ongoing student support. Our experienced team is here to guide you through every step of your study abroad journey.

Payment

What payment methods do you accept?

We accept various payment methods including bank transfers, credit cards, and other secure payment options. Payment details are available during the enrollment process for each course or program.

Payment

Can I get a refund if I cancel my enrollment?

Refund policies vary by course and program. Specific refund terms are clearly stated at the time of purchase. Please review the refund policy for each course before enrolling, or contact us for more information.

Support

How can I contact support?

You can contact our support team through our Contact Us page, email us directly, or reach out through the platform. We typically respond within 24-48 hours during business hours (Monday-Friday, 9:00-12:00 and 13:00-15:00).

Support

Do you offer technical support?

Yes, we provide technical support to help you with any platform-related issues. If you encounter technical difficulties, please contact our support team, and we will assist you promptly.

Still Have Questions?

Can't find what you're looking for? Our support team is here to help. Reach out to us and we'll get back to you as soon as possible.

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